Politique de remboursement
Right of Withdrawal Under EU law you have the right to withdraw from your purchase within 14 days of receiving your item, without giving any reason. We additionally offer a voluntary 30-day return period. To withdraw, email support@sekkoclaw.com — we will send you a withdrawal form and return instructions. Refunds Once you withdraw, we will refund all payments received from you, including standard shipping costs, without undue delay and no later than 14 days after we receive your notice. We may withhold the refund until we have received the returned goods. Return Shipping Return shipping costs are borne by the customer, unless the item arrived defective, damaged, or we shipped the wrong item. Damaged or Incorrect Items Please contact us within 14 days of delivery with photos of the item and packaging. We will arrange a replacement or full refund at no cost to you.